DMG NETSERVICE

Now in the standard version on all ECOLINE machines

DMG Netservice allows access to the know-how of DMG / MORI SEIKI in just seconds with the touch of a button. With the secure online connection, the DMG / MORI SEIKI service technician best qualified to solve your problem can conduct an immediate and comprehensive problem analysis, and directly resolve many machine problems as if he were on-site!

 

System requirements

  • Options:
    Networked camera, in-house software solution (system requirements: WIN 98/2000/NT/ME/XP operating system, Pentium-processor, 32 MB RAM, 80 MB available disk space)
  • Supported Controls:
    SIEMENS Sinumerik 810D with MMC 103 and PCU 50 // HEIDENHIN TNC 620 // MORI SEIKI MAPPS IV
  • Available languages:
    All languages, depending on the installed machine control
Highlights
  • Immediate analysis and technical support for your DMG machine
  • Highest level of data security via ISDN or Internet VPN access
  • Significant increase of machine availability
  • Reduced service, personnel and travel expenses
  • Fast, bi-directional data exchange
  • Optional image transfer via a networked camera
  • Access to machines from within an internal network with an in-house software solution