DMG NETSERVICE

A green light for your ECOLINE Machine.

DMG Netservice gives you access to the service know-how of DMG in a matter of seconds.
In case you need DMG technical support, you can set up a secure internet connection between your machine and DMG Service at the press of a button on your machine control. A highly qualified DMG Service employee will conduct an immediate and detailed online problem analysis and can solve a great number of technical problems directly – as if he were on-site at your facility!

 

System requirements

  • Options:
    Networked camera, in-house software solution (system requirements: WIN 98/2000/NT/ME/XP operating system, Pentium-processor, 32 MB RAM, 80 MB available disk space)
  • Supported Controls:
    SIEMENS Sinumerik 810D with MMC 103 and PCU 50 // HEIDENHAIN TNC 620 // GE FANUC 0i_TC/0i-MC
  • Available languages:
    All languages, depending on the installed machine control
Highlights
  • Immediate analysis and technical support for your DMG machine
  • Highest level of data security via ISDN or Internet VPN access
  • Significant increase of machine availability
  • Reduced service, personnel and travel expenses
  • Fast, bi-directional data exchange
  • Optional image transfer via a networked camera
  • Access to machines from within an internal network with an in-house software solution