DMG NETSERVICE

Now in the standard version on all DMG ECOLINE machines

DMG Netservice allows access to the know-how of DMG in just seconds with the touch of a button. With the secure online connection, the DMG service technician best qualified to solve your problem can conduct an immediate and comprehensive problem analysis, and directly resolve many machine problems as if he were on-site!

 

System requirements

  • Options:
    Networked camera, in-house software solution (system requirements: WIN 98/2000/NT/ME/XP operating system, Pentium-processor, 32 MB RAM, 80 MB available disk space)
  • Supported Controls:
    SIEMENS Sinumerik 810D with MMC 103 and PCU 50 // HEIDENHAIN TNC 620 // MORI SEIKI MAPPS IV
  • Available languages:
    All languages, depending on the installed machine control
Highlights
  • Immediate analysis and technical support for your DMG machine
  • Highest level of data security via ISDN or Internet VPN access
  • Significant increase of machine availability
  • Reduced service, personnel and travel expenses
  • Fast, bi-directional data exchange
  • Optional image transfer via a networked camera
  • Access to machines from within an internal network with an in-house software solution